Just got kicked off a @WestJet flight from Mexico because I had an upset stomach and was going to the washroom too much before takeoff. No promise of a hotel or rebooked flight. I had meds and was on the mend. Some customer service.
In my rush to get off plane alone, I left my money with travel companions and @WestJet supervisor refused to pay for my taxi to a hotel 20 min away. He called a guard over to intimidate me but when I burst into tears the guard assessed rightly that Westjet dude was the asshole.
It is sad that I wasn’t able to get any help unless I publicly aired my experience. WestJet DM’d me my booking reference number after I had asked for it repeatedly at the airport. I ended up getting in the taxi because I was legitimately worried about getting arrested.