Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
Provide reactive tier 3 support for very complex or high impact data, security, voice and video issues
Fulfill complex data, voice, security or video requests within the promised timeframes
Mentor network analysts on complex issue resolution or advanced request fulfillment
Research, recommend and order new services, circuits or equipment from our preferred vendors
Design, implement and secure production network, voice and video failover strategies
Create and review Requests For Information (RFI) and Requests For Proposal (RFP) for new communication technologies
Review, recommend and implement changes to the de-militarized zone (DMZ) network
Travel to and work in remote locations nationally or internationally (including the US)
Thoroughly stress test new technology in a lab setting, document configuration, oversee the release to production, and ensure supportable outcomes
Clearly communicate and defend required changes to the Change Advisory Board (CAB) and IS teams
Assess and advocate for standardization where feasible
Provide leadership and guidance in the advanced configuration of network technologies
Provide leadership and guidance in the advanced configuration of VoIP systems
Provide leadership and guidance in the advanced configuration of video conferencing systems
Maintain voice and video integration
Provide strategic direction
Provide 24x7 support on an ad-hoc / as-needed basis
[size=11]Qualifications[/size]
University Degree in Computing Sciences or Technology
CCNP or equivalent vendor certification
Cisco Call Manager / CUCM certifications
Microsoft certifications in Skype for Business or Exchange
CCIE (recommended)
Health, Safety and Reclamation Code (HSRC) certified (recommended)
10+ years supporting IS Infrastructure in a large complex corporate environment
Strong team player; builds positive relationships with colleagues and works well in virtual teams
Strong leadership skills
Intermediate to advanced knowledge of Microsoft products, including Exchange or Skype for Business
Mastery-level understanding of IP networking
Strong understanding of VoIP and video (teleconferencing)
Meticulous with a propensity for pragmatism; strives to get the job done right
Expert technical, analytic and troubleshooting abilities; able to handle high severity incidents under extreme time pressures
Excellent organization skills
Strong verbal and written communication skills; able to communicate effectively with technical teams of varying disciplines and business users up-to a senior executive / C level
Self-motivated; strives to get the job done without supervision or continuous reminders
Spanish language skills considered an asset
At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution.
Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically.
We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Teck respects the privacy of all applicants and the confidentiality of personal information.
Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal, zinc and energy. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.
The pursuit of sustainability guides Teck’s approach to business. Teck is building partnerships and capacity to confront sustainability challenges within the regions in which it operates and at the global level. In 2017, Teck was named to the Dow Jones Sustainability World Index (DJSI) for the eighth straight year, indicating that Teck’s sustainability practices rank in the top 10 per cent of the world’s 2,500 largest public companies in the S&P Global Broad Market Index.
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