BMO 请 Customer Service Representative | 北美中文黄页

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BMO 请 Customer Service Representative

公司:BMO
职位:Customer Service Representative

工作内容
· Serve and delight each customer during every interaction and execute financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner

· Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience

· Understand our customers’ needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs

· Refer customers to branch team members and partners who can have quality needs based conversations to explore customers financial needs and goals

· Maintain overall appearance and presentation of the branch

· Actively participate in regular coaching sessions and team meetings


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